Last Updated: September 28, 2026
Roxanne Wheaton (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit https://roxannewheaton.com (the “Website”), purchase books, or interact with our content.
By using this Website, you agree to the practices described below.
1. Information We Collect
We collect information to help you engage with our books, updates, and creative work.
a. Information You Provide
You may choose to share:
- Your name
- Email address
- Mailing address (for book orders or giveaways)
- Payment information (processed securely by third‑party payment providers)
- Messages sent through contact forms
- Newsletter sign‑up details
We do not store full payment card details on our servers.
b. Information Collected Automatically
When you browse the Website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring websites
- General location (city/region) inferred from IP
This helps us understand what readers enjoy and how to improve the Website.
c. Cookies & Tracking Tools
We may use:
- Essential cookies for site functionality
- Analytics tools (e.g., Google Analytics) to understand visitor behaviour
- Marketing pixels (e.g., Meta Pixel) to share updates about new books or events
You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
- Process book purchases and deliver orders
- Send newsletters, book announcements, and event updates (only with your consent)
- Respond to messages or inquiries
- Improve Website performance and reader experience
- Run promotions, giveaways, or pre‑order campaigns
- Maintain security and prevent fraud
We do not sell your personal information.
3. How We Share Your Information
We may share information with:
- Payment processors (e.g., Stripe, PayPal)
- Email service providers (for newsletters and updates)
- Shipping carriers (for physical book orders)
- Website hosting and analytics services
These partners are required to protect your information and use it only for the services they provide.
We may also disclose information if required by law.
4. Data Storage & Security
We take reasonable steps to protect your information, including:
- Secure servers
- Limited access controls
- Encryption where appropriate
No online system is completely secure, but we work to safeguard your data responsibly.
5. International Data Transfers
If you are located outside Canada, your information may be processed in countries with different privacy laws. We ensure appropriate safeguards are in place when transferring data internationally.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Ask for corrections or updates
- Request deletion of your data
- Withdraw consent for newsletters or marketing
- Request a copy of your data
To exercise these rights, contact us using the details below.
7. Third‑Party Links
The Website may include links to bookstores, social media platforms, or other author sites. We are not responsible for the privacy practices of those external websites.
8. Children’s Privacy
This Website is not intended for children under 13, and we do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent changes.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, you can contact us at:
Email: author@roxannewheaton.com